We are currently hiring an IT Support Engineer for our Qatar Operations with the below skill sets.
Note: Candidate Should be inside Qatar
· Processing incidents and service requests initiated by client end users using either the ticketing Portal, email, or telephone.
Creating incidents and service requests
· Recategorizing incidents by service and category.
· Setting the priority for resolving incidents based on impact and urgency.
· Investigating and diagnosing incidents and researching solutions.
Should you be interested in this opportunity please inbox your updated cv or share it at support@cartafella.com
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