A well Reputed FMCG Company in Doha Looking for Female Customer Service Representative

 

A well Reputed FMCG Company in Doha Looking for Female Customer Service Representative

Responsibilities:

·         Manage large amounts of incoming calls

·         Generate sales Staff

·         Identify and assess customers’ needs to achieve satisfaction

·         Build sustainable relationships and trust with customer accounts through open and interactive communication

·         Provide accurate, valid and complete information by using the right methods/tools

·         Meet personal/customer service team sales targets and call handling quotas

·         Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

·         Follow communication procedures, guidelines and policies

·         Take the extra mile to engage customers

Requirements and Skills:

·         Proven customer support experience or experience as a client service representative

·         Track record of over-achieving quota

·         Strong phone contact handling skills and active listening

·         Customer orientation and ability to adapt/respond to different types of characters

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·         Age between 25-35.

Ready to Join Immediately.

Inside Country Should have NOC.

Candidates outside Qatar are able to Send their C.V (Visa will be Provide if Selected). 

Salary:

2,500 Q.R + Accommodation + Transport + Medical Insurance.

Submit your C.V to: saleswaterhr@gmail.com

Kindly Mention the Above Position on the Subject of email.