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Required for hiring in Victoria Travels in the State of Qatar, Victoria Travels has announced many vacant job opportunities in different specialties, according to the details in the following announcement
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Call Center Representative (Arabic)
We are searching for a polite, professional call center representative to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound and outbound calls and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Social Media Specialist
As a Social Media Specialist, you will be responsible for brand communication of consumers and business engagement efforts across all social media platforms for Victoria Travels. You have to ensure that the content and conversations taking place in our online communities reflect the individual brand voice, as well as collective company image. You will be responsible for monitoring conversations and managing replies, content planning, and day-to-day management of our social support channels.
Responsibilities
Planning, developing, and managing social media campaigns by crafting engaging content.
Analyzing company’s digital marketing plan and making recommendations for improvements
Set specific objectives and report on ROI
Generate, edit, publish, and share engaging content daily.
Writing content for email campaigns, landing pages, and other marketing materials.
Collaborate with marketing, sales, and customer service to ensure brand consistency.
Create social media calendars based on strategy
Monitor SEO and web traffic metrics
Oversee social media accounts' design (e.g. Facebook timeline cover, profile pictures and blog layout)
How To Apply
To Learn More And To Apply Visit The Following Link
Victoria Travels has an immediate requirement for the following positions in Qatar
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