Call Center Agent - Portuguese Speakers
Job Description
Manage large amounts of inbound and outbound calls in a timely manner
Identify customers’ needs
Build sustainable relationships and engage customers
Management and resolve customer complaints
Identify and escalate issues to supervisors
Locally available in Qatar
Fluent in Portuguese
Call Center Agent (German Speaker)
Job Description
Manage large amounts of inbound and outbound calls in a timely manner
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers
Management and resolve customer complaints
Qualifications and Skills Requirements
Proficient in relevant computer applications
Fluent in German
Strong phone and verbal communication skills along with active listening and written communication skills
Knowledge of customer service practices and principles
Excellent data entry and typing skills
Ability to handle stressful situation appropriately
Strong knowledge or idea in a call center terminology
How To Apply
To Learn More And To Apply Visit The Following Link
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