SYNTAX IT Group is Looking to Hire an ITSM Engineer in Qatar   تتطلع مجموعة SYNTAX IT Group لتوظيف مهندس ITSM في قطر

 SYNTAX IT Group is Looking to Hire an ITSM Engineer in Qatar   تتطلع مجموعة SYNTAX IT Group لتوظيف مهندس ITSM في قطر









ITSM Engineer







Minimum Qualifications:






·B.Sc. in Software Engineering, Computer Science or Information Systems or equivalent academic qualifications.

·M.Sc. in Computer Science or Information Systems is considered a plus.

·3+ years of hands-on experience in similar roles.

·Very good knowledge of Remedy ITSM.

·Very good Knowledge of ITIL processes (Incident, Change, Problem, Release, Service Request, CMDB).

·Very good Knowledge of Atrium Integration and Remedy Developer Studio.

·Experience and knowledge of configuration and administration in BMC Smart IT, Digital Workplace, DWP Catalog, Smart Reporting.

·Experience of Remedy integrations with 3rd party tools using Web services and APIs.

·Good knowledge of BMC Discovery.

·Knowledge of BMC Helix ITSM containerized environment is considered a plus.


Competencies and Skills desired:

·Strong analytical and problem-solving skills.

·Excellent command of English language, along with effective communication and presentation skills.

·Ability to work independently or as part of a team.

·Knowledge of Arabic language is considered a plus.




HOW TO APPLY 


To Learn More And To Apply Visit The Following Link


 SYNTAX IT Group is Looking to Hire an ITSM Engineer in Qatar   تتطلع مجموعة SYNTAX IT Group لتوظيف مهندس ITSM في قطر

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