Required for hiring in Chalhoub Group in the State of Qatar, Chalhoub Group has announced many vacant job opportunities in different specialties, according to the details in the following announcement
Store Manager - Swarovski Vendome
At Chalhoub, creativity comes alive! Working as a Store Manager you will be responsible for ensuring that the store maximises its commercial performance and delivers exceptional Guest Experience. You will also drive both eNPS and cNPS through the implementation of People and CX strategies.
You will drive in-store CX initiatives
Plan succession of team members in terms of readiness
Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
Drive eNPS through people experience initiatives and culture
Oversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissions
Offer store support including concessions, real-time as per business needs
Act as the key point of contact with back-office operations
Ensure click and collect are conducted within SLAs
Ensure customer data is properly captured by the sales team in adherence to marketing team requirements
Promote loyalty program (MUSE) and ensure floor team knowledge about app offerings etc..
Ensure store team is working towards the same goal
Promote omni-channel sales
Increase the store revenue target vs actual
Increase sell-through at full price
Provide input to whats working well, whats not working well and feedback
Senior Fashion Consultant
At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
Drive client relationships within an omni-channel approach
Provide pre-buying feedback on products
Drive eNPS through people experience initiatives and culture
Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
Ensure click and collect are conducted within SLAs (Service-level agreement)
Ensure customer data is properly captured in adherence to marketing team requirements
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
Support with in-store marketing events and activations
Keep abreast of all brand social media activities and campaigns
Drive sell-throughs within the store
Support in-store CX initiatives
Provide input to what’s working well/what’s not working well within the store
Store Supervisor-Guess
At Chalhoub, creativity is a team effort ! Working as a Store Supervisor you will be responsible for leading a sales team towards achieving the sales target while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
You will nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
Drive eNPS through people experience initiatives and culture
Oversee store's day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule
Offer support to store staff during in-store events
Act as the key point of contact with back-office team
Ensure click and collect are conducted within SLAs
Ensure customer data is properly captured by the team in adherence to marketing team requirements
Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc..
Increase the revenue target of the store
Drive sell-throughs within the store
Support in-store CX initiatives
Provide input to whats working well, whats not working well within the store
How To Apply
To Learn More And To Apply Visit The Following Link
Required for hiring in Chalhoub Group in the State of Qatar وظائف مجموعة شلهوب بدولة قطر
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